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Accelerating Digital Transformation: Impacts of the COVID Pandemic for Health Plans

Learn more about the impact COVID-19 has had on the health insurance industry and how health plans can respond by accelerating investment in transformative technologies.

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Disruption was prominent in the health insurance industry long before COVID-19. Now, health plans find themselves in the spotlight as the pandemic has required an overnight overhaul of business processes to ensure continuity and uninterrupted customer support. 
 
This white paper analyzes and debunks three common myths about the virus’ impact on the health insurance industry and makes the case for health plans to accelerate investment in transformative technologies.