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Driving Growth and Retention through Uncertainty


Dave Busch, Industry Consultant and Former Health Plan Executive  


Tricia Hemsky, Executive Vice President, Employee Benefits Practice Leader, HUB International  

Gina Laird, Senior Vice President, Benefit Operations Division, Blue Cross and Blue Shield of Louisiana  

Sandi Stein, Senior Vice President, Global Head of Benefits, Brown Brothers Harriman and Co.  


Employers, brokers and health plans face unprecedented challenges amid the uncertainty of the pandemic, the resulting global recession and an upcoming election. In this session, panelists from across the benefits ecosystem share their perspectives on the short and long-term implications of the changing landscape, including:  

  • Actions they are taking to promote near-term stability and long-term competitive advantage  
  • Perspectives on how the upcoming election results could cause business and health care change  
  • The ways in which the crisis is propelling new ideas and transformational change  
  • Next steps to prepare for the future